ICBC accredited
ICBC Windshield Claims, Handled For You
KAY-C Auto Glass is an ICBC-accredited glass shop. We confirm your coverage, process your claim directly and bill ICBC — you only pay your deductible, if one applies.
- Status
- ICBC accredited
- Billing
- Direct to ICBC
- Chip repair
- Often $0
- Paperwork
- We handle it
How an ICBC glass claim works with KAY-C
- Call or text us with your licence plate and a photo of the damage.
- We check your coverage and open the glass claim directly with ICBC.
- We repair or replace at our Chilliwack shop, at your location, or with free pickup & drop-off.
- We calibrate ADAS if your vehicle needs it.
- You pay only your deductible (if any). We bill the rest to ICBC.
What to have ready
- Your licence plate number
- Photo of the chip or crack
- Date and general location the damage happened
Repair first, if possible
If your damage is small enough, a rock chip repair keeps your factory windshield and is often covered with no deductible. If it's too large, we'll handle your windshield replacement claim from start to finish.
Coverage details depend on your individual ICBC policy. We'll always confirm what you'll pay before we start.
FAQ
ICBC Glass Claims: FAQ
Still unsure? Call, text or WhatsApp us — we reply fast.
Do I need to call ICBC first?
No. As an ICBC-accredited glass shop, we can start your glass claim for you. Just call or text us with your licence plate and a photo of the damage.
What does ICBC cover for windshields?
Windshield damage is generally covered if you have ICBC Comprehensive coverage. Chip repairs are often covered with no deductible, and for replacements you typically pay your Comprehensive deductible.
Is ADAS calibration included in my ICBC claim?
When calibration is required as part of a covered windshield replacement, it's generally included in the claim. We'll confirm when we open it.
What if I don't have Comprehensive coverage?
No problem — we'll give you a straightforward quote for repair or replacement. We accept Visa, Mastercard, American Express and debit.
Service areas
ICBC Glass Claims near you
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What else we do
Free quote
Start your ICBC glass claim in minutes
Send a photo of the damage and your licence plate. We'll confirm ICBC coverage and book you in — at our shop, at your door, or with free pickup.